northamptonshirefa

If in Payments portal and the club cannot see teams then this is most likely caused by the league not integrating their data to Full-Time for the following...

Payment due date doesn’t show until 1 month before, this was due to the fact that if all payment due dates were shown then this could effect the speed of th...

You can now setup a subscription payment with the Matchday App, this can be used for Monthly Installment fees and means that you will be automatically charg...

Unfortunately there is currently no way to delete fee's which have been setup but are no longer required. We are however looking into a solution for...

You can set up a number of different annual fees or one off fees in the payment portal, plus you can combine this with match fees - there is no limit

Check if this is currently set up in Whole Game (players need to have player roles etc.) - if they do, and you still don’t see them, please contact matchda...

These roles need to have an active season attached to them - if you contact your County FA, they can login to Whole Game and add 2019/2020 season and you s...

Cancelling a subscription cancels all future scheduled payments of that subscription. A subscription can be cancelled up until the day before the next sched...

As long as their FAN has their own unique email address registered on it in Whole Game System then they can download Matchday straight away and get logged i...

If you are having issues with PayPal account set-up, please see the PayPal onboarding guide included under ‘videos and guides’ -  If you don’t have a re...