General Enquires Queries
You can now upload email addresses (into Matchday and Whole Game System) for your players via. The FA Matchday App. If you go to the Fixtures tab > M...
Tue, 14 Dec, 2021 at 3:38 PM
If you have selected the incorrect PayPal account type, please email matchday@thefa.com so we can speak to PayPal to make the change. Remember if you’r...
Tue, 14 Dec, 2021 at 3:39 PM
PayPal offer full guidance of this process which can be found by within the ‘videos and guides’ section. These videos will also help you understand wher...
Tue, 14 Dec, 2021 at 3:39 PM
We will continue to show this message in the app until your club sec has set up a match fee (PAYP - Pay as you Play) or an annual fee in the payment portal ...
Tue, 14 Dec, 2021 at 3:40 PM
If you are asked for an ownership %, simply set this to 0.
Tue, 14 Dec, 2021 at 3:41 PM
If your document uploader isn't working we would advise trying a different internet browser - the recommended for this process is Google Chrome.
Tue, 14 Dec, 2021 at 3:42 PM
Before logging into Matchday you need to have the right details and roles on your FAN account. You will need: A unique FAN number with a unique email on i...
Tue, 14 Dec, 2021 at 3:44 PM
To find out your FAN number head to https://secure.thefa.com/fan/retrievefandetails.aspx and fill out the details on the page. You should then receive ...
Tue, 14 Dec, 2021 at 3:44 PM
Once you know your email is unique you need to know that you are correctly registered to play or coach in your league. If you’re a manager or coach: Yo...
Tue, 14 Dec, 2021 at 3:45 PM
It sounds simple but lots of people use more than one email and knowing which one you've used for the FA's sites can be difficult. One way of findin...
Tue, 14 Dec, 2021 at 3:45 PM